Refund Policy
Dear Valued Customers.
Welcome to NICEPRINT to your shopping experience.
NICEPRINT Owned by LAPRINTWORLD PTE. LTD.
At LAPRINTWORLD we are committed to delivering quality. We carry out a detailed inspection of all items before dispatch and carefully pack them to avoid damage on their journey to you, so you can be confident your plants will arrive healthy and pots are ready for use.
If you do have a problem, rest assured that we are here to help, we understand that everybody wants to be treated fairly and reasonably.
You can get in touch with us via email at https://niceprint.store/ or use the Contact Us form on the website.
What is the return and exchange policy?
LAPRINTWORLD allows for returns and exchanges if you’ve changed your mind about a product.
All returns and exchanges due to change of mind are subject to a 30-day return and exchange policy upon receipt of order, subject to the following terms and conditions:
– Item must be in its original purchase condition – packaging must be unopened, unused, unmarked and not defaced in any manner.
– Items purchased as part of a set or a multi-item pack must be returned as a whole set.
– This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
– For online orders, shipping costs associated with the return of the product will not be covered by LAPRINTWORLD.
– Your rights under any applicable consumer law are additional to and not affected by our return and exchange policy above.
Met all the requirements? You can contact our Customer Service Team by email : support@niceprint.store with subject ‘Returns / Exchanges’ and provide your order number and the name of the item(s) you wish to return.
What is the return process? / How do I return an online purchase?
You can get in touch with our Customer Service by email: support@niceprint.store and include the following details in your enquiry:
– Order Number,
– Name of the Item, and
– Reason for return
What if my item was missing, incorrect, damaged, or faulty?
We’re sorry you received a parcel with damaged, incorrect, or missing items/rewards! Let us know by contacting our Customer Service Team contact our Customer Service Team by email : support@niceprint.store with subject ‘Missing Item’, ‘Wrong Item’, or ‘Damaged / Expired Item’.
Please also include the following details in your form:
– Image of the Item/Parcel(s) received
– Name of Item
– Order Number
Please do not dispose of or throw away any of the items you’re writing in about! LAPRINTWORLD may arrange to collect the product.
LAPRINTWORLD PTE. LTD.
Address: 60 Paya Lebar Road, #07-54, Paya Lebar Square, Singapore (409051)
US Business Office: 1942 Broadway St. STE 314C Boulder CO 80302 US
Email: laprintworld18@gmail.com
Contact: support@niceprint.store